Additional Information

• For orders over $500, ground delivery is FREE in the USA.
• For orders less than $500, your ground delivery charge will be based on the actual delivery charge with a minimum fee of $10.00.

Same Day Shipping

• Orders for in stock items, received before 3:00 p.m. CST are packed and shipped that same day.
• No minimum order size
• Overnight air & 2nd day delivery available anywhere in the U.S.A.
  

International orders:

• Ship via Air Freight (delivered to your nearest major airport) or Air Express (delivered to your door).
  

Backorders/Returns/Exchanges

Back Order Freight Charge: Back order shipments for regularly stocked items are usually shipped FREE by ground.
When would you be responsible for back order delivery charges?

• If you request air delivery to receive the package sooner than you would by ground.
• If the carton contains a cold/refrigerated item which must arrive within 2 days and air delivery is required.

Returns/Exchanges: To exchange or receive a product refund, you must contact Agtech within 10 days from invoice date to receive a RMA number. When returning product, please include a copy of your invoice along with the reason for the return. Note: Items returned must be in their original package, unused, and in new condition.

No Returns: Items that cannot be returned include serums, specialty media, semen extenders, prescription pharmaceuticals, refrigerated/frozen products, and non-stocked special-orders items.

Damaged Freight

Your order leaves AGTECH in perfect condition. If your shipment is damaged in-transit, retain the packing box and product exactly as you received them. Call AGTECH immediately! We will see to it that the delivery company comes to inspect the damage, and that the damaged goods are replaced. Damages and shortages must be reported within 48 hours.

Terms of Payment

• Credit Card: We gladly accept your VISA, MasterCard, Discover, and American Express.
  
• Open Account: U.S.A. customers may apply for AGTECH's Net 30 credit program.
  
• Check: Agtech’s returned check fee is $50. Contact Agtech to place your order and obtain shipping costs. Once Agtech receives and verifies your check your order will be shipped. Make your check payable to AGTECH Inc. Checks will be verified through TeleCheck.
  Please Note: Customers outside the U.S.A. may pay by check provided the check is drawn on a U.S.A. bank, written in English, and payable in U. S. dollars.
  
• Wire Transfer: Contact AGTECH to obtain wire transfer information.
  

Time in Transit

AGTECH’s “Recommended Time in-Transit” footnotes located by selected products help you request a method of shipping to ensure that your frozen and/or refrigerated products arrive in a timely manner. Your AGTECH salesperson can advise you of the anticipated ground transit time.

Unfortunately, we cannot predict the weather and temperatures across the country. We ship your refrigerated and frozen products with frozen ice packs. When your shipment arrives the ice packs will be melted and may even be warm. However, unless subjected to extreme (greater than 98F/37C) heat for several hours, the products will be fine and should be refrigerated immediately upon receipt. Please request overnight shipping for frozen liquids.

Please understand that AGTECH is not responsible or liable for loss or inconvenience incurred due to delayed or non-delivery of your package. Delivery completion is the carrier’s responsibility. Freight charges for “Guaranteed” 1-day or 2-day deliveries that are delayed due to inclement weather and other “acts-of-God” are not refundable, as per carrier’s policy!

Prices are subject to change without notice. We reserve the right to limit quantities. The information contained in this web site has been gathered from many sources with the utmost care. However, because of the possibility of human or typographical errors, Agtech, Inc. disclaims responsibility for errors in pricing for the use or misuse of any products described in this web site, and for any losses incurred through the use of products according to methods described in this web site.
Always refer to and follow the label directions. Agtech, Inc. specifically does not authorize anyone, its agents, distributors or employees to recommend use of any product sold by Agtech, Inc. in any way other than according to manufacturer's current label directions. Agtech, Inc. disclaims responsibility for losses incurred due to delays or errors in shipment.
Please note that the material on this web site is copyright protected. Therefore, it is illegal to display or reproduce the text or photos for any commercial purpose, including for marketing or public relations literature.